I’m Suzanne, a designer, front-end developer, and content-first evangelist based just outside Boston. I’ve been building websites for small businesses for over 30 years—and I mean that literally.
I built my first web project before most people had decided whether the web was even worth taking seriously. I was working at a Fortune 500 company, building an internal Gopher site to put sales materials and forms in front of the sales force electronically. We had actual debates in those meetings about whether to go with Gopher or this new thing called the World Wide Web. The web won, obviously — and watching it arrive felt like standing next to a snowball at the top of a very long hill.
I’ve been rolling with it ever since.
What 30 years actually means
It means I’ve seen every trend arrive with fanfare and watched most of them fade. I’ve seen projects go sideways in every conceivable way—and I’ve built a process specifically designed to prevent that from happening to my clients.
It means I know what works for small business websites and what doesn’t. I’m not guessing, and I’m not learning on your dime.
And it means the tools and platforms I build on—WordPress, in particular—aren’t new to me. I know them deeply, which is how I can deliver a professional, custom website at a price most studios can’t come close to.
How I work
5KWebsite is a small studio by design. I work directly with every client—you’ll always be talking to the person doing the work, not a project manager passing messages back and forth. When a project calls for backend development, I bring in a trusted collaborator I’ve worked with for years.
No bloated agency overhead. No junior developers learning the ropes on your project. Just focused, experienced work from someone who genuinely cares about getting it right.
Why process matters as much as talent
Early in my career I watched smart, talented people produce expensive disasters—not because they couldn’t design or build, but because nobody had agreed on what they were building or in what order. Design happened before content was ready. Development started before design was approved. Everything had to be redone.
That experience shaped how I approach every project. My four-phase process—Plan, Content, Design, Develop—exists because doing things in the right order is the difference between a project that launches clean and one that never quite finishes.
It’s also how I keep the price at $5K. A disciplined process is the most powerful cost-control tool in the business.
Who I work with
My clients are small business owners who take their businesses seriously. They’re not looking for the cheapest option—they’re looking for the right one. They want a website that reflects the quality of what they’ve built, and they want to work with someone who understands that a website isn’t just a brochure—it’s a business tool.
If that sounds like you, I’d love to hear about your project.